Terms of Service

Effective Date: May 27, 2026 | Last Updated: May 27, 2026

Please read these Terms of Service carefully before using our website or services. By accessing or using mealcostavida.rest, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this website.

1. Acceptance of Terms

Welcome to Costa Vida. These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Costa Vida ("Company," "we," "us," or "our"), governing your access to and use of the website located at mealcostavida.rest (the "Website"), as well as any related online services, digital platforms, mobile features, ordering systems, and other services we provide (collectively, the "Services").

By visiting, browsing, creating an account, placing an order, or otherwise engaging with our Website or Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you are using our Services on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the authority to bind such entity to these Terms, and references to "you" shall include that entity.

You must be at least thirteen (13) years of age to use this Website. If you are under the age of eighteen (18), you must have verifiable parental or legal guardian consent before using our Services. By using this Website, you represent and warrant that you meet these age requirements.

These Terms are governed by and construed in accordance with the laws of the United States and the applicable state laws of the jurisdiction in which Costa Vida operates, as further described in Section 14 (Governing Law and Jurisdiction) of this Agreement.

2. Description of Services

Costa Vida is a food and restaurant business that provides customers with a variety of food and beverage products, dining experiences, and related services. Through our Website located at mealcostavida.rest, we may offer the following services:

Online Menu Access: Viewing our current menu items, ingredients, nutritional information, and pricing.
Online Ordering: Placing orders for pickup, delivery, or catering through our digital ordering platform or third-party integrations.
Catering Services: Requesting and managing catering orders for events, corporate gatherings, or private functions.
Account Management: Creating and managing a personal user account to track orders, save preferences, and manage loyalty rewards where applicable.
Loyalty and Rewards Programs: Participating in promotional programs, reward points systems, or discount offers at our discretion.
Customer Support: Communicating with our support team for inquiries, complaints, feedback, or assistance with orders.
Promotional Communications: Receiving marketing emails, newsletters, or special offers, subject to your communication preferences and applicable opt-in/opt-out choices.
Third-Party Integrations: Accessing services facilitated through third-party delivery platforms or payment processors that are integrated into our Website.

Costa Vida reserves the right to modify, suspend, discontinue, or expand any aspect of our Services at any time, with or without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of Services.

Certain features or services may be subject to additional terms, conditions, or agreements specific to those features, which will be disclosed at the time of use. Such additional terms are incorporated into and form part of this Agreement.

3. User Obligations and Prohibited Activities

3.1 General User Obligations

As a condition of your use of our Website and Services, you agree to:

Provide accurate, current, and complete information when creating an account, placing orders, or communicating with us.
Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use of your account.
Use our Services only for lawful purposes and in compliance with these Terms and all applicable federal, state, and local laws and regulations.
Promptly update your account information to keep it accurate and current.
Accept responsibility for all activities that occur under your account or with your credentials.
Comply with all applicable food safety regulations, health guidelines, and lawful requirements when receiving or consuming our products.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities when using our Website or Services:

Category	Prohibited Conduct
Fraudulent Activity	Using false identities, stolen payment information, or deceptive methods to obtain products, discounts, or benefits.
System Interference	Attempting to hack, disrupt, overload, or impair the functionality of our Website, servers, or networks.
Unauthorized Access	Accessing accounts, data, or systems belonging to other users without authorization.
Scraping and Data Mining	Using automated tools, bots, spiders, or scrapers to collect data from our Website without written consent.
Intellectual Property Infringement	Copying, reproducing, distributing, or using our content, trademarks, or proprietary materials without authorization.
Spam and Abuse	Sending unsolicited communications, spamming our support channels, or abusing our customer service team.
Misrepresentation	Impersonating Costa Vida, our employees, representatives, or any other person or entity.
Illegal Conduct	Using our Services to facilitate any unlawful, harmful, or illegal activity under applicable federal, state, or local law.
Resale Without Authorization	Reselling or redistributing our products or services for commercial purposes without prior written consent.
Reverse Engineering	Attempting to reverse engineer, decompile, or disassemble any part of our Website's software or technology.

Costa Vida reserves the right to investigate and take appropriate legal or administrative action against any user who violates these provisions, including but not limited to suspending or terminating accounts, reporting violations to law enforcement authorities, and pursuing civil or criminal remedies to the fullest extent permitted by law.

4. Intellectual Property Rights

All content, materials, and intellectual property available on or through the Website and Services are the exclusive property of Costa Vida or its licensors and are protected by applicable United States intellectual property laws, including but not limited to the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and related federal and state statutes.

The following categories of intellectual property are owned by or licensed to Costa Vida and may not be used without our prior written authorization:

Trademarks and Service Marks: The "Costa Vida" name, logo, brand identity, slogans, and all related marks.
Copyrighted Content: All text, graphics, images, photographs, videos, audio clips, recipes, menu descriptions, and other written or visual content published on the Website.
Software and Technology: The Website's underlying code, software applications, databases, user interfaces, and technical architecture.
Trade Dress: The visual appearance, design elements, and overall look and feel of our Website and brand.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Website and Services solely for your personal, non-commercial use in connection with ordering food and engaging with our Services. This license does not permit you to reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any of our intellectual property without our express written consent.

Any feedback, suggestions, ideas, or content you voluntarily submit to Costa Vida regarding our Services may be used by us without restriction, compensation, or obligation to you. By submitting such content, you grant Costa Vida a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, and publish such submissions for any lawful business purpose.

5. Payment Terms

5.1 Pricing and Fees

All prices for food, beverages, and services displayed on our Website are in United States Dollars (USD) and are subject to applicable federal, state, and local sales taxes. Prices may vary by location and are subject to change without prior notice. We reserve the right to correct any pricing errors or inaccuracies at any time, including after an order has been placed.

5.2 Payment Methods

We accept payment through methods made available on our Website at the time of purchase, which may include major credit cards, debit cards, digital wallets, and other electronic payment systems. By submitting a payment, you represent and warrant that you are authorized to use the designated payment method and that the information you provide is accurate and complete.

5.3 Order Confirmation and Cancellation

An order is considered confirmed only upon our electronic acknowledgment. We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, unavailability of items, or pricing errors. If your order is cancelled after payment has been processed, we will issue a full refund to your original payment method within a reasonable timeframe.

5.4 Refund and Return Policy

Due to the perishable nature of food products, all sales are generally final. If you receive an incorrect order or experience a quality issue, please contact us at [email protected] within twenty-four (24) hours of receiving your order. We will review your concern on a case-by-case basis and may offer a replacement, store credit, or refund at our sole discretion.

5.5 Promotional Codes and Discounts

Promotional codes, discount offers, and loyalty rewards are subject to specific terms and expiration dates. They may not be combined with other offers unless expressly stated, are non-transferable, and have no cash value unless required by applicable law.

6. Disclaimers and "As-Is" Basis

IMPORTANT DISCLAIMER: Please read this section carefully, as it limits Costa Vida's obligations and liability to you.

YOUR USE OF THE WEBSITE AND SERVICES IS AT YOUR SOLE RISK. THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH IT ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COSTA VIDA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY — We do not warrant that our products are fit for any particular purpose beyond their general food service use.
IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE — We make no representation that our products will meet your specific dietary, health, or nutritional requirements.
WARRANTIES OF NON-INFRINGEMENT — We do not warrant that the Website or its content does not infringe any third-party rights.
WARRANTIES OF ACCURACY OR COMPLETENESS — Nutritional information, ingredient lists, allergen disclosures, and menu descriptions are provided for general informational purposes and may not reflect real-time updates. We strongly encourage customers with food allergies or dietary restrictions to contact us directly before ordering.
WARRANTIES REGARDING THIRD-PARTY SERVICES — We do not warrant the reliability, availability, or performance of any third-party delivery platforms, payment processors, or other services integrated with our Website.

Costa Vida does not warrant that (i) the Website will function uninterrupted, error-free, or securely; (ii) any errors in the Website will be corrected; or (iii) the results of using our Services will meet your expectations.

Allergen Notice: Our food products are prepared in facilities that may handle common allergens, including but not limited to gluten, dairy, soy, eggs, nuts, and shellfish. Costa Vida cannot guarantee that any product is entirely free from allergen cross-contamination. Customers with severe food allergies assume all risks associated with consuming our products.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, COSTA VIDA, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE OR SERVICES, INCLUDING BUT NOT LIMITED TO:

Loss of profits, revenue, or business opportunities;
Loss of data or corruption of data;
Personal injury or property damage resulting from your use of our Services;
Unauthorized access to or alteration of your transmissions or data;
Conduct of any third party on the Website;
Any other matter relating to our Services.

IN NO EVENT SHALL COSTA VIDA'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF (A) ONE HUNDRED UNITED STATES DOLLARS ($100.00) OR (B) THE TOTAL AMOUNT PAID BY YOU TO COSTA VIDA IN THE NINETY (90) DAYS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such cases, the foregoing limitations shall apply to the fullest extent permitted by applicable law. The limitations of liability set forth herein reflect a fair allocation of risk between the parties and form an essential basis of the bargain between you and Costa Vida.

8. Indemnification

You agree to defend, indemnify, and hold harmless Costa Vida and its respective owners, officers, directors, employees, contractors, agents, affiliates, licensors, and service providers from and against any and all claims, damages, losses, obligations, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

Your access to or use of the Website or Services;
Your violation of any provision of these Terms;
Your violation of any applicable federal, state, or local law, regulation, or third-party right;
Any content or information you submit, post, or transmit through our Website;
Your negligence, willful misconduct, or fraudulent activity;
Any dispute between you and a third party arising from your use of our Services.

Costa Vida reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate fully with us in asserting any available defenses. This indemnification obligation will survive the termination of these Terms and your use of our Services.

9. Privacy Policy and Data Protection

Your privacy is important to us. Our collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, which is available on our Website and incorporated herein by reference. By using our Services, you acknowledge and consent to the practices described in our Privacy Policy.

To the extent that Costa Vida collects personal information from residents of California, such collection and use is governed by the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), codified at California Civil Code § 1798.100 et seq. California residents have the right to know what personal information is collected, request deletion of personal data, opt out of the sale or sharing of personal information, and exercise other rights as provided under the CCPA/CPRA.

Our business practices are also conducted in compliance with the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and FTC regulations governing unfair or deceptive acts or practices in commerce.

10. Governing Law and Jurisdiction

These Terms of Service shall be governed by, construed, and enforced in accordance with the laws of the United States of America and the laws of the applicable state in which Costa Vida's principal business operations are conducted, without regard to any conflict of law provisions that would require the application of the laws of another jurisdiction.

Any legal action, suit, or proceeding arising out of or relating to these Terms, or any breach thereof, that is not resolved through the dispute resolution process described in Section 11 shall be brought exclusively in the federal or state courts of competent jurisdiction located within the United States. You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection to the laying of venue in such courts.

Nothing in this Section shall prevent Costa Vida from seeking injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm pending the outcome of any dispute resolution proceedings or litigation.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Costa Vida in writing at [email protected] and provide a detailed description of your dispute, the relief you are seeking, and your contact information. The parties agree to make a good-faith effort to resolve the dispute informally within thirty (30) days of receipt of the written notice. This informal resolution period is a prerequisite to commencing arbitration or litigation.

11.2 Binding Arbitration

If the parties are unable to resolve the dispute informally within thirty (30) days, any controversy or claim arising out of or relating to these Terms, or the breach thereof, shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules then in effect. The arbitration shall be conducted in English. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

The following types of disputes are excluded from mandatory arbitration and may be brought in court: (i) claims for injunctive or other equitable relief to prevent unauthorized use of intellectual property; (ii) small claims court actions within the applicable monetary limits; and (iii) claims that applicable law expressly prohibits from being arbitrated.

11.3 Class Action Waiver

CLASS ACTION WAIVER: YOU AND COSTA VIDA EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND COSTA VIDA EACH WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

11.4 Statute of Limitations

Any cause of action or claim you may have arising out of or relating to these Terms or our Services must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action or claim is permanently barred to the extent permitted by applicable law.

12. Term and Termination

12.1 Term

These Terms shall remain in full force and effect for as long as you access or use our Website or Services. Certain provisions of these Terms, by their nature, shall survive any termination of this Agreement, including but not limited to provisions relating to intellectual property, payment obligations, disclaimers, limitation of liability, indemnification, and dispute resolution.

12.2 Termination by You

You may terminate your use of the Website and Services at any time by discontinuing access to the Website and, if applicable, requesting the deletion of your account by contacting us at [email protected]. Termination will not relieve you of any obligations or liabilities incurred prior to the date of termination.

12.3 Termination by Costa Vida

Costa Vida reserves the right, in its sole discretion and without prior notice or liability, to suspend or permanently terminate your access to the Website and Services for any reason, including but not limited to:

Violation of these Terms or any applicable law;
Fraudulent, abusive, or unlawful conduct;
Requests by law enforcement or government authorities;
Unexpected technical issues or security concerns;
Business discontinuation or restructuring.

12.4 Effect of Termination

Upon termination of your account or access rights, you must immediately cease all use of the Website and Services. All licenses and rights granted to you under these Terms will immediately terminate. Any outstanding payment obligations will remain enforceable after termination.

13. Changes to Terms

Costa Vida reserves the right to modify, update, or revise these Terms of Service at any time and for any reason, at our sole discretion. When we make material changes to these Terms, we will provide notice by one or more of the following methods:

Posting the revised Terms on our Website at mealcostavida.rest with an updated "Last Updated" date;
Sending an email notification to registered account holders at their registered email address;
Displaying a prominent notice on the Website homepage or during your next login session.

Your continued use of the Website or Services after any such changes are posted or communicated constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must discontinue use of our Website and Services immediately and, if applicable, close your account.

We encourage you to review these Terms periodically to stay informed of any updates. The most current version of these Terms will always be available at mealcostavida.rest.

14. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or applications that are not owned or controlled by Costa Vida. These links are provided for your convenience and informational purposes only. Costa Vida has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to review the terms of service and privacy policies of any third-party sites or services that you visit or use in connection with our Website. Your interactions with third-party websites or services are governed solely by their respective terms and policies. Costa Vida expressly disclaims all liability arising from your use of any third-party website or service.

15. Electronic Communications and Notices

By using our Website and Services, you consent to receiving electronic communications from Costa Vida. These communications may include emails, text messages, push notifications, or in-app messages relating to your orders, account activity, promotions, and operational notices. You agree that any notices, disclosures, agreements, or other communications we provide electronically satisfy any legal requirements that such communications be in writing.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in our emails or by contacting us at [email protected]. Please note that even after opting out of promotional communications, you may still receive transactional or operational messages related to your orders and account.

16. Force Majeure

Costa Vida shall not be liable for any delay or failure to perform our obligations under these Terms where such delay or failure results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, public health emergencies, war, terrorism, civil unrest, strikes, labor disputes, power outages, internet service disruptions, government-mandated closures, supply chain disruptions, or any other event constituting a force majeure condition.

In the event of a force majeure occurrence, we will make reasonable efforts to notify affected customers and resume normal operations as promptly as practicable. Our obligations under these Terms will be suspended for the duration of the force majeure event, and we shall not be required to compensate you for any resulting inconvenience, delay, or loss.

17. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the affected provision shall be deemed severed from these Terms.

The invalidity, illegality, or unenforceability of any particular provision shall not affect the validity, legality, or enforceability of the remaining provisions of these Terms, which shall continue in full force and effect as if the invalid or unenforceable provision had not been included. The parties agree that any court or arbitrator construing these Terms should give effect to the parties' original intent as closely as possible in light of the economic and commercial purposes for which these Terms were entered into.

18. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any additional terms applicable to specific features or promotions, constitute the entire agreement between you and Costa Vida with respect to your use of our Website and Services. They supersede all prior agreements, representations, warranties, and understandings, whether written or oral, between the parties relating to the subject matter herein.

No failure or delay by Costa Vida in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof. No single or partial exercise of any right, power, or privilege shall preclude any other or further exercise of that right, power, or privilege or the exercise of any other right, power, or privilege under these Terms. A waiver of any breach or default under these Terms shall not constitute a waiver of any subsequent breach or default.

19. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms to any third party without our prior written consent. Any attempted assignment in violation of this provision shall be null and void. Costa Vida may freely assign, transfer, or delegate its rights and obligations under these Terms to any affiliate, successor, or acquirer in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, without your consent or prior notice. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

20. Accessibility

Costa Vida is committed to making our Website accessible to all users, including individuals with disabilities, in compliance with applicable accessibility standards and the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq. If you experience any accessibility barriers while using our Website or Services, please contact us at [email protected] so that we may assist you and work to address any issues.

21. Contact Information

If you have any questions, concerns, complaints, or inquiries regarding these Terms of Service, your account, our products, or our Services, please contact us using the following information:

Costa Vida — Contact Details

Company Name	Costa Vida
Email Address	[email protected]
Website	mealcostavida.rest
Location	United States

We will make every reasonable effort to respond to your inquiry within five (5) business days of receipt. For urgent matters related to an active order, please contact us as soon as possible to ensure timely assistance.

Acknowledgment: By using the website mealcostavida.rest or any of the Services provided by Costa Vida, you acknowledge that you have read these Terms of Service in their entirety, that you understand them, and that you agree to be bound by all of their provisions. If you do not agree to these Terms, please discontinue your use of our Website and Services immediately.